Calibration lab managers and sales teams typically quote customers based on ideal conditions—assuming the test passes, with minimal risk, everything in tolerance, and no adjustments required. As a former lab manager, I can confirm this isn’t always the reality. The true cost of calibration testing often stays hidden, escaping scrutiny in operational and maintenance (O&M) metrics.
When these hidden costs surface, some managers quickly blame the lab for delays. Yet, by leveraging risk control tools, investing in high-quality test equipment, and making smart decisions about adjustments, labs can effectively reduce these concealed costs.