Robin F. Goldsmith, JD, who writes for isoTracker QMS software, has advised manufacturing, healthcare and other organizations recognized for world-class excellence. His thought-leading concepts have influenced international standards on software acquisition and software quality assurance. He is author of Discovering REAL business requirements for software project success and the forthcoming Cut Creep—Write right agile user stories and acceptance tests. For more information, email [email protected] or visit www.isotracker.com.
Quality starts with requirements. Conformance to requirements is important, but not enough. The quality of the requirements is equally critical. An effective quality management system ensures that requirements are not only present and up to date, but also adequate for creating quality.
