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Ken Chandler, vice president of operations at Smith & Wesson Holding Corp., (Springfield, MA) discusses changes the company has made to stay competitive in the global market and transitioning from primarily being a retail seller of firearms to moving into professional use of firearms for law enforcement and military. Chandler is a keynote speaker at the 2010 Quality Measurement Conference.

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Ed Morse, professor at the University of North Carolina Charlotte, talks about geometric dimensioning and tolerancing (GD&T), some of the critical issues surrounding the language and what attendees to the 2010 Quality Measurement Conference can expect to take away from his keynote address at this year's event.

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Advanced Instrument Development (AID), Downers Grove, IL, an independent manufacturer of ionization chambers for diagnostic medical X-ray systems earned Quality's top spot in the Leadership 100 ranking this year; the company was also ranked number one in 2008. Jim Owen, quality manager at AID, tells Gillian Campbell, editor at Quality, changes that the company has gone through since earning its first spot as number one.

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Pneumadyne, Plymouth, MN, manufactures miniature pneumatic products and larger scale parts as well with worldwide distribution. The company was ranked number two on the 2010 Quality Leadership 100 list. Listen to our interview with John Pharr, manufacturing quality engineer, to learn more about the company.

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Gillian Campbell, editor of Quality, turns the 10th Annual Spending Survey into life with an audio overview of the survey that runs each year in Quality's December issue. Gillian talks about what quality manufacturers plan to spend their money on in 2010 from equipment to software purchases and consulting services.

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Joseph A. DeFeo, president and executive coach at Juran, talks about training employees to be leaders, as well as process improvement tools and speaking the language of upper management.

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Douglas Woods, president of the Association for Manufacturing Technology, testified in front of the U.S. House Committee on Small Business a few months ago. Quality caught up with Woods again to see how the recovery was coming, along with his insights on the current and future state of manufacturing, and all the buzz about "being green."