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Jim Salsbury, corporate metrologist at Mitutoyo, talks about the importance of CMM calibration in order to protect a costly equipment investment as well as maintain the accuracy of the equipment. He also talks about the standards and procedures for CMM calibration.

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Eduardo Lorenzo Castro, corporate quality manager at Embraer, an aerospace manufacturer based in Brazil, discusses working with ABS Quality Evaluations, and the importance of staying up to date with certifications.

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Dave Crosby, author of "The Zero Defects Option," talks to Quality Magazine about zero defects: what it is and how to implement this performance standard.

Quality Magazine's 2009 Professional of the Year recipient, H. James Harrington, discusses his view of the role of the quality professional today, quality improvement and poor quality costs. Harrington has more than 50 years of experience in the quality field.

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Brian Renegar of the National Institute of Standards and Technology and chair of the editorial working group for the revision of the ASME B46.1 standard on surface texture measurement and analysis, discusses changes to the standard, as well as what to expect from the B46 committee in the future. 

Bob Hewell, director of quality and missions success at Lockheed Martin's MS2 Tactical Systems - Clearwater, FL, Operations discusses the success this 2009 Quality Plant of the Year winner has achieved by driving a culture of continuous improvement.

Manufacturing Quality Engineer Melissa Bailey discusses the challenges many manufacturers face and the some of the solutions Personna American Safety Razor (Knoxville, TN) has implemented to succeed in order to become the 2009 Quality Plant of the Year recipient in the Small Plant Division.