QMS may just be “the invisible force that every organization needs to ensure a robust ESG framework and benchmarkable ESG disclosure,” says Indika Edussuriya, global technical manager, ESG & Sustainability Report Assurance, TÜV Rheinland Group.

John Vandenbemden of the ASQ Inspection Division offers his take on audits, inspections, and quality.

Debra Dahlin is the second-generation owner and president of Reed Switch Developments Corp. (RSD). Under her leadership, RSD has grown steadily, despite a series of recessions, a global pandemic, and a major pivot from primarily standard parts into small-to-medium volume custom ones. Quality met with RSD at The Quality Show to learn what's new with the company.

Toni Bailey describes how training has evolved. She explains how people learn by doing, why assuming that people have computer skills might not be correct, and why managers might need training on training.

Related Article: Focus on the Training Quality

Andy Zosel of Zebra Technologies discusses the implications of today’s technologies at The Quality Show 2023.

Artificial Intelligence (AI) has far-reaching effects, including in auditing. Auditor Tim McClung describes the state of auditing today and where it’s heading in the future. Hint: AI will be part of the process.

While AI cannot entirely replace human expertise in developing calibration procedures, it can certainly enhance and streamline the process. Doug Wheeler, the chief software architect at GageList Online Calibration Software, describes the meeting of ChatGPT and calibration.